Our Rates
$150/hour*
* During peak periods
and end of month,
$140/hr during the
middle of the month
1 hour + 1 hour travel time minimum
$150/hour*
* During peak periods and end of month,
$140/hr during the middle of the month
3 hours + 1 hour travel time minimum
* During peak periods and end of month, $200/hr during the
middle of the month.
​
4 hours minimum + 1 hour travel time (local)
$220/hour*
$220/Hour*
* During peak periods
and end of month,
$200/hr during the
middle of the month.
5 hours minimum + 1 hour travel time (local)
*PEAK RATES ABOVE APPLY ON SATURDAY AND OTHER DAYS BETWEEN THE 23RD AND THE END OF THE MONTH, AND FROM THE BEGINNING OF THE MONTH TO THE 3RD. MID-MONTH SPECIALS APPLY TO THE RATES ABOVE FROM TUESDAY TO FRIDAY FROM THE 4TH TO THE 22ND OF THE MONTH.
Travel Time
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All hourly rates are plus the industry standard one-hour travel time.
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We charge from the time we arrive at the pick-up location until the time we finish at the drop off location plus the 1 hour travel time.
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All local moves have a one-hour travel time.
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Long distance moves will have a travel time added based on the kilometers traveled.
How We Charge
We will charge the hourly rate from the time we arrive until the time we finish offloading. In 15 minute increments after the minimum hour or hours have lapsed plus one hour travel time (travel time is charged at the same hourly rate based on truck size and # of movers). ​
We will charge the hourly rate for the load up time (start to finish) plus the offload time (Start to finish) in 15 minute increments after the minimum hours have lapsed. Plus a travel charge based on distance to and from the destination.
Payments
We accept Debit or Credit (Visa/Mastercard).
Moving Estimates
Below are some estimated averages for how long your move should take. We are well equipped to move you as safely and efficiently as possible.
There are many factors that can determine the length of your move. Examples include:
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Is your apartment at the end of the hall or next to the elevator
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How close can we get the truck to the front door
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Do we have to travel through the parking garage to access the truck?
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How well packed up you are.
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The time it takes to disassemble and reassemble furniture.
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Is there a pathway to your townhome?
Always remember the better you are packed up the faster it will go. Anything that fits in a box should be in a box. Even plants, pictures and your Ming vase.
Bachelor
Apartment
2 to 3 hrs plus 1 hr
travel time (local)
One Bedroom
Apartment Condo
3 to 5 hrs plus 1 hr
travel time (local)
Small Two Bedroom
Apartment or Condo
4 to 6hrs plus 1 hr
travel time (local)
Two Bedroom (+ Den)
Apartment or Condo
4 to 6hrs plus 1 hr
travel time (local)
Small Two or Three
Bedroom Townhouse
4 to 6hrs plus 1 hr
travel time (local)
Three Bedroom
Apartment or Condo
5 to 7hrs plus 1 hr
travel time (local)
Three Bedroom
Townhouse
5 to 7hrs plus 1 hr
travel time (local)
Three Bedroom Semi-detached
or Detached Family Home
6 to 8hrs plus 1 hr
travel time (local)
Four Bedroom and Larger Semi-
detached/Detached Family Home
May require a 2nd trip, 2nd truck, or extra movers to complete in a timely manner
Note: Minimum may be applied if you are moving outside of our local area.
Relocation
The relocation of over-sized, overweight, or high-risk items such as pianos, large-screen televisions, and large aquariums will usually be subject to surcharges, especially where stairs are involved. Surcharges will also apply in cases where entrance ways and stairwells are too small to allow passage and furniture must be hoisted up the outside of the building to upper levels. These surcharges are to cover the increased risks on our insurance and on our employees.
Public Holidays
There is a 100% surcharge for moving on public holidays (New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Holiday, Labor Day, Thanksgiving Day, Christmas Day, Boxing Day).
Overnights
Sometimes the contents of the home must be stored in the truck overnight. This can occur when the closing on a new home is delayed or often in long distance relocation where the crew loads the truck one day and can’t unload at the new location until the following day. In such cases, an overnight storage fee of $100 or one hour at the contracted rate (whichever is greater) will be charged.
Payments
Payment for services rendered is usually requested in the form of cash or bank draft. Invoicing is available at 30 day terms to government departments or for contracted / ongoing services provided to corporate clients.
Cancelation
Cancellation requests must be made by email or certified mail. Cancellation fees will apply when bookings are cancelled or postponed within 30 days of the scheduled move date. An administrative fee of $75 will apply if a booking for a move is cancelled within 30 days of the scheduled move date. A cancellation fee equal to half of the minimum charge will apply if a booking for a move is cancelled within 10 days of a scheduled move date. The full minimum charge will apply for any cancellation made within 48 hours of the scheduled start time of the move. Cancellation fees may be fully or partially waived, at the discretion of management, in cases where the customer is rescheduling their move for a later date.